1. Go to WordPress admin > Awedesk > Dashboard to review overall satisfaction activity. 2. Open Survey Responses if that screen is available in your build. 3. Narrow responses by status, rating, or search terms. 4. Open the related ticket when a response needs follow-up. 5. Use pending response actions only for surveys that should expire or be cancelled. 6. Export the current response list when you need a spreadsheet for reporting.