How To Create A New Ticket

Version 1.9.3

1. Open the support page. 2. Select the option to create a new ticket. 3. Choose the department that best matches your request, if departments are shown. 4. Enter a short subject that describes the issue. 5. Write the full message with the details support will need. 6. Add attachments if the form allows them and the files are relevant. 7. Fill any private information field only with details support specifically needs. 8. Review the message. 9. Submit the ticket. 10. Wait for the confirmation before leaving the page.