1. Confirm the related plugin or service is already installed, connected, and working. 2. Go to WordPress admin > Awedesk > Settings. 3. Open the Integrations area. 4. Enable only the integrations needed by your support workflow. 5. For commerce integrations, confirm staff should see purchase or account context while handling tickets. 6. For Slack, choose where ticket notifications should be posted. 7. Save settings. 8. Create a test ticket connected to the integrated product or account. 9. Confirm the staff ticket view shows the expected context.